Returns & Refunds
At Natural Healing Sea Moss, we are dedicated to your satisfaction. If you are not completely satisfied with your purchase, please review our returns and refunds policy below.
Return Policy
- You may return unopened and unused products within 30 days of purchase for a full refund.
- To initiate a return, please contact our customer support team at seamoss@naturalhealingny.com with your order number and reason for return.
Refund Process
- Once we receive your returned item, we will inspect it and notify you of the status of your refund.
- If your return is approved, we will initiate a refund to your original method of payment. Please note that it may take several business days for the refund to appear on your account.
Damaged or Defective Products
- If you receive a damaged or defective product, please contact us immediately at seamoss@naturalhealingny.com. We will arrange for a replacement or refund as quickly as possible.
Non-Returnable Items
- For health and safety reasons, we cannot accept returns on opened products.
Contact Us
- If you have any questions about our returns and refunds policy, please contact us at seamoss@naturalhealingny.com.